Sales Coaching
Lifelong Learning is a State of Mind!
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Bring our expertise into your business environment, anywhere in the world! On site settings provide people with a perfect forum in which to learn skills. It allows them the time it takes to mentally "get into " the topic ... lets them get their questions answered on the spot ... and gives them the opportunity to try new skills under the watchful eyes of experts.
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Testimonials
“Hal Huhn's Management & Leadership workshop was extremely motivational. Almost immediately we saw changes in our Management group.”
-Barbara Ramnath, Human Resources Manager, Clariant Inc., Masterbatches Div. Mississauga, Ontario, Canada
Instructor: "Handsome" Hal Huhn
Sales Coaching - 500 Series
Our Sales Coaching Series are face-to-face coaching sessions. This is the MOST effective method of sales training. It is very cost effective, and result oriented. Sales people and sales managers appreciate the personal attention and industry focus paid during this training.
Coaching Session Outline:
Preliminary Session:
This session is designed to evaluate the trainee’s willingness to learn, attitude towards sales and customer service.
Session A :
- Introduction
- Establishing communication channels, meeting dates, meeting locations.
- Establishing reporting procedures.
- Telephone Communications Techniques and Etiquette
- Discussion of goals of the sales coaching sessions.
Session B :
- Review of customer contacts to date.
- Establishing Record Development and Management Systems for:
- Sales Territory
- Customer Profiles
- Customer Needs
- Customer Businesses
- Self Management in:
- Time
- Organization
- Positive Personal Outlook
- Refusing to let rejections develop negative attitudes
Session C :
- Review of session B in the “real world” situations.
- Communication techniques
- Sending information and listening using Words, Voice, Non-verbals, Image
- The application and importance of the above in customer contact situations.
Session D :
- Review of session C in the “real world” situations.
- Developing Customer Benefits.
- From Supplier’s Features to Customer Benefits.
- “What is in it for the customer?”
- Considering Reasons Why Some Customers Don't Want to Buy from You.
- Developing Plans to Overcome These Objections.
Session E:
- Review session D in the “real world” situations.
- Planning for “Life Long Learning”
- Developing Plans for Future Self-Improvement
- Developing Plans for Future Growth, Personal and Organizational
Session F :
- Review of session D in the “real world” situations.
- Establishing long lasting relationships with customers.
- Developing trust and respect on a mutual basis
- Overcoming set backs and difficulties
- Developing difficulties into opportunities.
- Final summary
Contact Us to register, for more details, or if you have any questions about this Series.