Training:
Coaching: Sales, Supervisor, Leadership
Series # 1700
Getting Along with People
Anger Management
This half day workshop is very interactive. Real life
situations are very welcome and will be discussed. The details are listed in the
workshop outline.
This workshop is ideally suited for four to six participants.
Half
Day Workshop
Outline
of Workshop
Ø
The basics of the
Communication Process
o The Power of Words
o
Voice
o
Non-Verbals
§
Body Language
§
Distance
§
Appearance
Ø
Self motivation
o
Self image
o
Self evaluation
o
Comparing ourselves
o
Expectations
Ø
Attracting people
o
The value of compliments
o
Do what you say
o
Tell people how you feel
Ø
Expressing Anger
o
When to say “No”
o
Telling people “You’re
Wrong”
o
Avoiding arguments
o
Anger does not motivate
Ø
Asserting Oneself
Ø
When spending time with
“Miserable” People
o
Trying to change people
Ø Who is perfect?
 |
Planning for future actions. Life Long Learning |
Check dates for this workshop in the Toronto Area
Arrange to have this workshop in your facility or your area