Training Services and Course Information

Management and Leadership Training : Sales Training : Business Training

First, a few words about our courses and workshops...

Our 40 plus years of experience allows us to develop innovative Training Programs for you and your organization. We specialize in "small group" workshops and One-on-One Coaching sessions. We tailor our workshops to the needs and requirements of our clients. Our workshops are most effective with two to ten participants. We limit the number of participants to ten because this allows for highly interactive sessions, with attention to individual "Real World" problems.

Humour and Motivation are integral parts of all our seminars, workshops, and coaching sessions.

Humor

"Learning is directly proportional to the amount of fun you are having." The appropriate humour and fun are great motivators! Our workshops, seminars, and coaching sessions discuss and use in great detail "appropriate" humour. According to the United Nations, Toronto, Canada, is the most multicultural city in the world. Adapting to all ethnic and cultural groups with a good sense of Humour is a great asset, if not a MUST! We know how to use humour most effectively in just about any work situation.

Motivation

What is it?
" The internal forces that affect the direction, intensity, and persistence of a person's voluntary choice of behaviour."
"The Process of providing reasons or motives for exerting effort and causing to act in certain ways."
" The factors that cause, channel, and sustain an individual's behaviour."

These concepts are ALWAYS incorporated in our workshops and coaching sessions. To be motivated is a most exhilarating feeling. We relay and instill this message to all our participants.

Management and Leadership

The goal of these workshops is to help people in management positions be effective in motivating and leading people. We show you that happy and movtivated people work harder, more effectively, make fewer errors, and satisfy customer far beyond expectations. We will teach you how to create that happiness and motivation in your team.

• Team Building and Problem Solving Series 2000
• Foundations of Sales Management Series 600
• Sales Manager Coaching Series 700
• Leadership "Dare to be a Leader" Series 1100
• Supervisor / Leader workshop Series 1200
• Management / Leadership Coaching Series 1300
• Supervisor / Leader Coaching Series 1400

Among the skills and insights you’ll learn:

• What can be achieved through teams and team work.
• The Art of waking people up.
• What effective differences a leader makes.
• The power of effective motivation.
• How to manage and lead a diversity of people.
• How to become a “people” minded manager.
• Become a “self-motivated” manager motivating others.

Should you attend?
Yes, if you fit any parts of this profile:

• You are trying to “persuade” people to be more effective, work more reliable, and produce more.
• You are a manager in any functional area of the organization.
• You want to change the way you think about leadership.
• You are responsible for supervising and managing people.
• You are dealing with people from diversified backgrounds.
• You are planning to become a manager or supervisor.
• You would like to see your people work as a “Team”.

Sales Training

Our sales training workshops are designed to help sales people, in all types of selling situations, to understand and practice the fundamentals of effective sales and self-motivation techniques. You’ve hired smart, capable professionals. Yet, maybe some of them don’t use sales techniques as they could. Here is your chance to help your staff build these critical professional skills. Your people will return ready to make great sales presentations, build customer relationships, and organize their time effectively. They’ll also be able to help you increase your department’s sales record. Don’t spend time correcting your people. Invest in raising their skill levels instead. Send them to these skill-packed workshops and build a powerful sales team.

• Foundations of Sales Techniques Series 100
• Building Lasting Customer Relationships Series 200
• Time,Territory, and Self Management Series 900
• Putting "Sales" into the Inside Sales Function Series 400
• Sales Skills Workshop SSW Series 1000
• Customer Service Workshop Series 300
• The Most Effective Sales Improvement Tool Series 500
• Foundations of Sales Management Series 600
• Sales Management Coaching Series 700
• Telephone Etiquette & Effective Telephone Habits Series 800
• Advanced Selling Skills Series 2100

Objectives

To help sales people, in all types of selling situations, to understand and practice the fundamentals of effective sales and self-motivation techniques. Among the skills and insights you’ll learn:

• What good sales techniques can accomplish.
• What "bad" sales techniques look like (and how to prevent them)
• The power of effective "total" communication.
• How to manage your time and territory.
• How to become a "sales" minded inside sales person.
• Become a "self-motivated" sales person.

Should you attend?
Yes, if you fit any parts of this profile:

• You are trying to "persuade" people to use your products, services, or your organization
• You are responsible for a sales territory.
• You are dealing with customers over the telephone.
• You are planning to become a sales professional.
• You are responsible for the efficiency of several sales people.

Business Training

Our Business Training courses round out a solid basis for anyone looking to firm up their business skills and abilities .

• Time Management and Organizational Skills Series 1500
• Time Management and People Series 1600
• People and Anger Management Series 1700
• Coaching Long Term Employees Series 1800
• Instructional Skills Workshop Series 1900
• Presentations and Public Speaking Series 2200
• Innovation Series 2300 - 1 Day
• Innovation Series 2300 - 3 Day
• Negotiation Skills Series 2400

Contact Us to register for any of our courses, for more details, or if you have any questions.